Welcome to the SWIMTAG FAQs please feel free to contact the team if you have any other queries.

  • What age groups can use SWIMTAG?

    We have a number of swimmers in their 80's and 90's who use SWIMTAG so there is certainly no upper age limit. Children need to be capable of swimming a number of lengths before SWIMTAG will be beneficial to them. We have had children as young as six using it, but it's up to the pools to set their own policy.
  • Do pools charge users for SWIMTAG and if not, how do the pools see a return on investment?

    Once SWIMTAG is installed, it's entirely up to the pool who they allow to use it. The vast majority of sites who have SWIMTAG offer it free of charge to members, which encourages more people to join. We have a number of examples and case studies available on request, showing how many new members sites (especially those who offer a swimming only membership) can attract.
  • What type of pools install SWIMTAG?

    We have pools from 16m right up to 90m+ lidos. SWIMTAG has been installed by public pools. private clubs, schools and universities. As long as you have people who swim lengths then they'll want to use SWIMTAG!
  • How long is the warranty on SWIMTAG?

    All hardware comes with a 12 month warranty covered under our repair and replace policy.
  • Can you help me prepare a business plan for a SWIMTAG installation?

    Yes we can! We have helped a number of operators with their business cases. We can provide case studies, references and a whole host of supporting materials.
  • Do you have a referral scheme?

    If you know a pool who would benefit from SWIMTAG, send them a unique referral code. If they install a Club SWIMTAG system you will both receive 5 extra wristbands for your pool!* Get a referral code:If you have a pool in mind who you would like to refer to SWIMTAG please email This email address is being protected from spambots. You need JavaScript enabled to view it. for a referral code. Pass this code to your friend along with our contact details and we will include 5 free wristbands for both of your pools worth £600 once they install a Club SWIMTAG system. Every time you successfully sent us a referral you will earn additional bands! *Terms and conditions apply.
  • Will SWIMTAG work with our membership system?

    Yes, SWIMTAG works with all major club membership card types including Mifare, Barcode or Magswipe. We do not need to connect or interface with your membership database as SWIMTAG is designed to work independently.
  • Some of our members have membership card and some use Technogym keys. Can the system work with both?

    Yes, we can install multiple readers for RFID cards and keys, barcode and mag-swipe cards.
  • Do you offer multi-site discounts?

    Yes! We offer price breaks on multi-site orders. Get in touch with the team for further details.
  • Hi we have two pools which are different sizes. Will SWIMTAG still work correctly?

    Yes SWIMTAG can work in any pool over 16m and the system can handle different size lanes if you have a boom in use during certain lane sessions.
  • What training do you provide with an installation?

    During an installation we run training sessions for your front of house, membership sales and aquatic teams. We also have an extensive video training library available on your operator login.
  • How long does an installation take and do we need to close the pool?

    An installation takes approximately 1 - 2 hours at reception and no pool downtime is required.
  • Can our swimming coaches access their swimmers data?

    Yes, swimming coaches, personal trainers or aquatic advisors can access each of their clients swim data via our operator login
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  info (@) 222sports.co.uk

  +44(0)1225 282 117

  222 Sports Limited, Level 5, The Old Malthouse, Clarence Street, Bath BA1 5NS United Kingdom

 @swimtag

  seeyourswim

24
Aug2017

SWIMTAG Comes to Crewe

Crewe Lifestyle Centre, run by Everybody Sport and Recreation in partnership with Cheshire East District Council have...

09
Aug2017

SWIMTAG Goes Into Two New...

Virgin Active have installed SWIMTAG into two new sites in the capital. VA Chiswick Park and VA West...

06
May2017

New Operator Monthly Emails

The monthly operator emails are now live! Bringing you key pool stats straight to your...

25
May2017

Maidstone Leisure Centre

Maidstone Leisure Centre today because the fourth site run by Serco to install SWIMTAG technology for their...

24
May2017

SWIMTAG Installation at Sparkhill Pool...

SWIMTAG was installed at the brand new £7.5m Sparkhill Pool and Fitness Centre in Birmingham, in preparation...

10
May2017

Elevate 2017

The SWIMTAG team were exhibiting at Elevate 2017 on the 10th/11th May at the ExCeL...

08
May2017

Romsey Rapids

Places for people Leisure have added SWIMTAG to Romsey Rapids pool following their takeover of the management...

02
May2017

Hola Barcelona!

The SWIMTAG team are excited to announce a new site in Barcelona, Can Caralleu is home to...

25
Apr2017

Installation at Four Epping Forest...

SWIMTAG will now be available at four new leisure centres in Epping Forest after installations took place...

01
Apr2017

Everyone Active Embraces SWIMTAG

In April 2017 Everyone Active took over the running of three East Hants Leisure Centres (Taro LC,...

29
Mar2017

Active-Net 2017 Event

Business Development Manager Colin Scott visited Active Net on behalf of the 222 Sports Team and met...

28
Mar2017

Installation at Featherstone Sports Complex

Wakefield Council are another Council who after installing SWIMTAG at one site, decided to roll it...

27
Mar2017

SWIMTAG Installation at Darwen Leisure...

After installing SWIMTAG at Blackburn Leisure Centre in 2015 when it opened, the team at Blackburn With...

20
Mar2017

SWIMTAG Installed at Three Active...

We are delighted to announce the installation of SWIMTAG at three sites operated by Active Luton. Inspire:...

13
Feb2017

Lane Displays Available Now

Our new lane displays are a great way to further improve the user experience at any...

17
Jan2017

Places for People Leisure launch...

Places for People Leisure have launched their exciting new Places Locker app in partnership with Technogym....

09
Jan2017

Mobile App now available for...

The SWIMTAG App is here! SWIMTAG users can now download our new app from Apple’s App store...

22
Dec2016

SWIMTAG Launches at the National...

SWIMTAG’s expansion into Ireland last week continued with the installation of our kit at the Nattional Aquatic...

14
Nov2016

SWIMTAG at Ireland Active Conference

222 Sports Business Development Manager Colin Scott attended the Ireland Active Awards and Conference on Friday 11th...

05
Oct2016

New Installation Oxford Brookes University

Oxford Brookes will be the 156th pool to install SWIMTAG at their Botley campus today, we are...

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