Welcome to the SWIMTAG FAQs please feel free to contact the team if you have any other queries.

  • What age groups can use SWIMTAG?

    We have a number of swimmers in their 80's and 90's who use SWIMTAG so there is certainly no upper age limit. Children need to be capable of swimming a number of lengths before SWIMTAG will be beneficial to them. We have had children as young as six using it, but it's up to the pools to set their own policy.
  • Do pools charge users for SWIMTAG and if not, how do the pools see a return on investment?

    Once SWIMTAG is installed, it's entirely up to the pool who they allow to use it. The vast majority of sites who have SWIMTAG offer it free of charge to members, which encourages more people to join. We have a number of examples and case studies available on request, showing how many new members sites (especially those who offer a swimming only membership) can attract.
  • What type of pools install SWIMTAG?

    We have pools from 16m right up to 90m+ lidos. SWIMTAG has been installed by public pools. private clubs, schools and universities. As long as you have people who swim lengths then they'll want to use SWIMTAG!
  • How long is the warranty on SWIMTAG?

    All hardware comes with a 12 month warranty covered under our repair and replace policy.
  • Can you help me prepare a business plan for a SWIMTAG installation?

    Yes we can! We have helped a number of operators with their business cases. We can provide case studies, references and a whole host of supporting materials.
  • Do you have a referral scheme?

    If you know a pool who would benefit from SWIMTAG, send them a unique referral code. If they install a Club SWIMTAG system you will both receive 5 extra wristbands for your pool!* Get a referral code:If you have a pool in mind who you would like to refer to SWIMTAG please email This email address is being protected from spambots. You need JavaScript enabled to view it. for a referral code. Pass this code to your friend along with our contact details and we will include 5 free wristbands for both of your pools worth £600 once they install a Club SWIMTAG system. Every time you successfully sent us a referral you will earn additional bands! *Terms and conditions apply.
  • Will SWIMTAG work with our membership system?

    Yes, SWIMTAG works with all major club membership card types including Mifare, Barcode or Magswipe. We do not need to connect or interface with your membership database as SWIMTAG is designed to work independently.
  • Some of our members have membership card and some use Technogym keys. Can the system work with both?

    Yes, we can install multiple readers for RFID cards and keys, barcode and mag-swipe cards.
  • Do you offer multi-site discounts?

    Yes! We offer price breaks on multi-site orders. Get in touch with the team for further details.
  • Hi we have two pools which are different sizes. Will SWIMTAG still work correctly?

    Yes SWIMTAG can work in any pool over 16m and the system can handle different size lanes if you have a boom in use during certain lane sessions.
  • What training do you provide with an installation?

    During an installation we run training sessions for your front of house, membership sales and aquatic teams. We also have an extensive video training library available on your operator login.
  • How long does an installation take and do we need to close the pool?

    An installation takes approximately 1 - 2 hours at reception and no pool downtime is required.
  • Can our swimming coaches access their swimmers data?

    Yes, swimming coaches, personal trainers or aquatic advisors can access each of their clients swim data via our operator login
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  info (@) 222sports.co.uk

  +44(0)1225 282 117

  222 Sports Limited, Level 5, The Old Malthouse, Clarence Street, Bath BA1 5NS United Kingdom

 @swimtag

  seeyourswim

02
Jan2018

Team Battles and Pool Battles...

We’re pleased to announce an exciting development in the SWIMTAG Challenge Feature. As anyone who is familiar with...

22
Dec2017

SWIMTAG Returns to Active Net

SWIMTAG will be returning to Active Net in 2018 for our second year. The two day networking...

12
Dec2017

Ciaran Hanks Completes His SWIMTAG...

11 years old Ciaran Hanks is an inspiration. On Friday, December 8, Ciaran donned his googles, entered...

11
Dec2017

SWIMTAG Strengthens Foothold In Norway

SWIMTAG has completed its 13th installation in Norway through its Nordic distribution partner, SWIMTAG Nordic AS. The most...

06
Dec2017

New technology boosts local swimming

Larkfield Leisure Centre is seeing a resurgence in swimming after becoming the first pool in Kent to...

30
Nov2017

News for Current SWIMTAG Operators...

Due to popular demand we are pleased to announce we will soon be adding Team Challenges to...

21
Nov2017

News for Current SWIMTAG Operators...

Gold Coast from 4th - 15th April 2018.In the run up to the 2016 Olympics, we created...

31
Oct2017

Westwoods Lead the Way in...

After two successful challenges in aid of Maggie's Cancer Caring Centres, which raised £6000 and £7500, they...

23
Oct2017

SWIMTAG Comes to Hambleton

Hambleton Leisure in North Yorkshire have installed SWIMTAG at all four of their swimming pools. SWIMTAG will be...

29
Sep2017

SWIMTAG signs up Varioplay as...

We are delighted to announce our new distributor Varioplay for SWIMTAG in Belgium, the Netherlands an Luxembourg...

20
Sep2017

Universities Take on SWIMTAG

SWIMTAG has been installed within the Sports Centres the University of Birmingham and the University of East...

01
Sep2017

SWIMTAG Comes to Exe Valley...

SWIMTAG was installed at Exe Valley Leisure Centre in Tiverton on 1st September. The centre, run by Mid...

24
Aug2017

SWIMTAG Comes to Crewe

Crewe Lifestyle Centre, run by Everybody Sport and Recreation in partnership with Cheshire East District Council have...

09
Aug2017

SWIMTAG Goes Into Two New...

Virgin Active have installed SWIMTAG into two new sites in the capital. VA Chiswick Park and VA West...

06
May2017

New Operator Monthly Emails

The monthly operator emails are now live! Bringing you key pool stats straight to your...

25
May2017

Maidstone Leisure Centre

Maidstone Leisure Centre today because the fourth site run by Serco to install SWIMTAG technology for their...

24
May2017

SWIMTAG Installation at Sparkhill Pool...

SWIMTAG was installed at the brand new £7.5m Sparkhill Pool and Fitness Centre in Birmingham, in preparation...

10
May2017

Elevate 2017

The SWIMTAG team were exhibiting at Elevate 2017 on the 10th/11th May at the ExCeL...

08
May2017

Romsey Rapids

Places for people Leisure have added SWIMTAG to Romsey Rapids pool following their takeover of the management...

02
May2017

Hola Barcelona!

The SWIMTAG team are excited to announce a new site in Barcelona, Can Caralleu is home to...

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