Welcome to the SWIMTAG FAQs please feel free to contact the team if you have any other queries.

  • What age groups can use SWIMTAG?

    We have a number of swimmers in their 80's and 90's who use SWIMTAG so there is certainly no upper age limit. Children need to be capable of swimming a number of lengths before SWIMTAG will be beneficial to them. We have had children as young as six using it, but it's up to the pools to set their own policy.
  • Do pools charge users for SWIMTAG and if not, how do the pools see a return on investment?

    Once SWIMTAG is installed, it's entirely up to the pool who they allow to use it. The vast majority of sites who have SWIMTAG offer it free of charge to members, which encourages more people to join. We have a number of examples and case studies available on request, showing how many new members sites (especially those who offer a swimming only membership) can attract.
  • What type of pools install SWIMTAG?

    We have pools from 16m right up to 90m+ lidos. SWIMTAG has been installed by public pools. private clubs, schools and universities. As long as you have people who swim lengths then they'll want to use SWIMTAG!
  • How long is the warranty on SWIMTAG?

    All hardware comes with a 12 month warranty covered under our repair and replace policy.
  • Can you help me prepare a business plan for a SWIMTAG installation?

    Yes we can! We have helped a number of operators with their business cases. We can provide case studies, references and a whole host of supporting materials.
  • Do you have a referral scheme?

    If you know a pool who would benefit from SWIMTAG, send them a unique referral code. If they install a Club SWIMTAG system you will both receive 5 extra wristbands for your pool!* Get a referral code:If you have a pool in mind who you would like to refer to SWIMTAG please email This email address is being protected from spambots. You need JavaScript enabled to view it. for a referral code. Pass this code to your friend along with our contact details and we will include 5 free wristbands for both of your pools worth £600 once they install a Club SWIMTAG system. Every time you successfully sent us a referral you will earn additional bands! *Terms and conditions apply.
  • Will SWIMTAG work with our membership system?

    Yes, SWIMTAG works with all major club membership card types including Mifare, Barcode or Magswipe. We do not need to connect or interface with your membership database as SWIMTAG is designed to work independently.
  • Some of our members have membership card and some use Technogym keys. Can the system work with both?

    Yes, we can install multiple readers for RFID cards and keys, barcode and mag-swipe cards.
  • Do you offer multi-site discounts?

    Yes! We offer price breaks on multi-site orders. Get in touch with the team for further details.
  • Hi we have two pools which are different sizes. Will SWIMTAG still work correctly?

    Yes SWIMTAG can work in any pool over 16m and the system can handle different size lanes if you have a boom in use during certain lane sessions.
  • What training do you provide with an installation?

    During an installation we run training sessions for your front of house, membership sales and aquatic teams. We also have an extensive video training library available on your operator login.
  • How long does an installation take and do we need to close the pool?

    An installation takes approximately 1 - 2 hours at reception and no pool downtime is required.
  • Can our swimming coaches access their swimmers data?

    Yes, swimming coaches, personal trainers or aquatic advisors can access each of their clients swim data via our operator login
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  info (@) 222sports.co.uk

  +44(0)1225 282 117

  222 Sports Limited, Studio Number 26, Glove Factory Studios, 1 Brook Lane, Holt, Trowbridge, Wiltshire, BA14 6RL United Kingdom

 @swimtag

  seeyourswim

30
Jun2019

Garmin Connect

Extending our functionality launched last month allowing SWIMTAG users to import .fit files of their Garmin swims,...

30
May2019

Apple Watch and Garmin Integration

Swimmers can now import swims from Apple Watch and Garmin devices. For Garmin, you can import a...

01
May2019

Private Challenges

You can now have more control over who takes part in the challenges you set up with...

01
Apr2019

New SWIMTAG Pools

The end of March and early April continues to be a busy time for the whole team...

29
Mar2019

Active Net 2019

The SWIMTAG team were once again represented at Active Net, as Business Development Manager Colin Scott took...

12
Mar2019

SWIMTAG attending Active Net 2019

The team from 222 Sports will once again be represented at Active Net on 27th and 28th...

11
Mar2019

Elevate 2019

We are very excited about exhibiting at the annual Elevate show in Excel London on the 8th...

01
Mar2019

Quest NBS CIMSPA...

The SWIMTAG Team were delighted exhibit and sponsor the Quest NBS CIMSPA Conference 2019. Over...

20
Feb2019

New SWIMTAG Goals

We are pleased to introduce the latest tool added to SWIMTAG user accounts to help motivate and...

01
Feb2019

SWIMTAG Daily Targets

This month we have announced the release of our new live pool stats and daily targets feature....

02
Dec2018

Challenge Certificates

The new digital Challenge Certificates are now visible to all users who complete the full distance in...

01
Oct2018

New Pool Homepage

We are delighted to reveal the new Pool Homepage, a public webpage that shows off your SWIMTAG...

14
Aug2018

Activate a wristband with your...

New Feature Alert: You can now use the SWIMTAG mobile app to activate a wristband. If your...

07
Aug2018

Mr Pele clocks up twelfth...

Mr Pele, aged 53, is a regular swimmer at West Bromwich Leisure Centre and, in the last...

25
Jun2018

SWIMTAG launches weekly mass participation...

After two years in development with operator partner, Places for People Leisure (PfPL), 222 Sports, creator of...

19
Jun2018

New partnership with Referall to...

SWIMTAG, the world’s leading platform for pool operators keen to motivate and support swimmers, has teamed up...

30
May2018

First Installation In Czech Republic

We are very pleased to announce our first system installed in the Czech Republic this week. AC...

24
Apr2018

More than 1,100 swimmer participate...

SWIMTAG’S, cloud-based pool challenge attracted 1187 participants, across more than 200 pools in the build up to...

23
Apr2018

Wakefield gets SWIMTAG at 3rd...

Following previous SWIMTAG installations at Normanton Swimming Pool and Featherstone Sports Complex, Wakefield Council have now installed...

26
Mar2018

WV ACTIVE Joins the SWIMTAG...

The City of Wolverhampton Council has invested in Club SWIMTAG systems and lane displays to enhance its...

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