Welcome to the SWIMTAG training centre, if you have installed the Club SWIMTAG system at your site you will find the resources you need for training and support for you and your staff, we have uploaded a range of videos covering topics including,

  • Introduction to SWIMTAG
  • Setting up SWIMTAG hardware
  • App & User website 
  • Operator website
  • Launching SWIMTAG at your pool

We have published a list of the main FAQ received from operators and users. If you cannot find the information you require please do not hesitate to get in touch with the support team.

You can download the latest version of our Docking Station software and the installation guide covering the installation steps, setup settings, network requirements and more.

You can find our contact details for the support team and our returns guidelines should you need to send any hardware back to us.

Finally we have a link to the operator login where you can access the store for ordering replacement parts, additional bands and promotional materials.

If you need any further assistance please get in touch using the details on our contact page.

Docking Station Application

Hover your mouse over the Docking Station buttons, icons and panels for further details on each feature.

 

This icon shows the internet connection status. If clicked it will also test the internet connect and check for updates
This icon shows the Docking Station USB connection status
This icon shows the Docking Station power connection status
Shows the current pool size
This button will change the current pool size
This button will to display information on the Docking Station application
This button will open the Docking Station application help page
This button will open the application settings
This button will open the active wristbands viewer
Wristband number 7 is docked and ready to go. If you click any band on the screen, a blue light on the corresponding wristband will turn on.
No wristband docked in this bay
Wristband number 8 is docked and ready to go. If you click any band on the screen, a blue light on the corresponding wristband will turn on.
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
Clicking the operator logo will load the pool home page
Message bar displays operator news messages, tips and active bands alerts
The contact details for the SWIMTAG support team are shown here
Main information messages from the application will appear here

  This email address is being protected from spambots. You need JavaScript enabled to view it.

  +1 727 205 4456

  +1 727 538 4237

  SWIMTAG US LLC

4600 140th Avenue North

Suite 180

Clearwater, FL 33762

USA

 @swimtag

  seeyourswim

Latest News

01
Feb2021

New Social Media Posts

If you need any assistance with SWIMTAG based social media posts, printed poster templates, roller banner artwork,...

01
Jan2021

New Training Videos

We have recorded and uploaded a range of new training videos to our SWIMTAG Operator accounts and...

28
Sep2020

Zoggs “Ocean Walker” Challenges

As part of our partnership with Zoggs, we’ve teamed up with them and endurance Swimmer Adam “Ocean”...

09
Sep2020

Rule the Pool with SWIMTAG...

SWIMTAG have teamed up with Zoggs to help you get the most out of your swims. The...

03
Aug2020

Swim Badges now live

Our new Swim Badges are now available, swimmers must have uploaded 5 swims to start collecting badges...

31
Jul2020

New User Landing Pages

SWIMTAG operators can now direct users from their own website or social media content to a customised...

19
Feb2020

SWIMTAG Team at IHRSA

The SWIMTAG team will be attending the International Health, Racket and Sportsclub Association (IHRSA) Annual International Convention...

31
Jan2020

SWIMTAG Team at CIMSPA ...

The SWIMTAG Team will once again be attending the CIMSPA and Quest Conference on Thursday 27 February...

20
Jan2020

SWIMTAG integrates with Svøm Langt...

Svøm Langt is a Norwegian national swim campaign that runs each year with the aim of getting...

06
Dec2019

Active Northumberland Installs SWIMTAG

Active Northumberland are the latest leisure organisation to introduce SWIMTAG after we completed an installation at Wentworth...

28
Nov2019

Ponds Forge Launches SWIMTAG

You can now use SWIMTAG in one of the largest pools in the UK after Sheffield International...

20
Nov2019

Places Leisure

Places Leisure will once again be running a featured challenge for their SWIMTAG users across all 70...

01
Oct2019

Windows Docking Station Software

This month we are launching the new SWIMTAG application for Windows POS computers. You can remove your...

01
Sep2019

New Challenges

We've added a number of new Challenges to SWIMTAG, some of which are only visible to pool...

01
Aug2019

Training Peaks Integration

Our integration with Training Peaks is now available for all swimmers! Training Peaks is an online platform...

30
Jun2019

Garmin Connect

Extending our functionality launched last month allowing SWIMTAG users to import .fit files of their Garmin swims,...

30
May2019

Apple Watch and Garmin Integration

Swimmers can now import swims from Apple Watch and Garmin devices. For Garmin, you can import a...

01
May2019

Private Challenges

You can now have more control over who takes part in the challenges you set up with...

01
Apr2019

New SWIMTAG Pools

The end of March and early April continues to be a busy time for the whole team...

29
Mar2019

Active Net 2019

The SWIMTAG team were once again represented at Active Net, as Business Development Manager Colin Scott took...

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